What is a Functional Resume?
A functional resume is a resume format that focuses on your professional skills rather than each job you held and when you held it.
The biggest difference between a functional resume and a standard chronological resume is that a functional resume groups your experience under skill categories instead of job titles. Under each skill category, bullet points are used to highlight examples of your skills, and those examples can come from both work and life experiences.
Emphasizing your skills rather than your career progression, the functional resume format is great for career changers, job seekers with employment gaps, and people with highly developed skill sets.
Here’s what a functional resume looks like:
Structure of a Functional Resume
Should I Use a Functional Resume?
Yes, you should use a functional resume in the following three situations:
- You have long periods of unemployment.
- You’re switching to a new industry. In particular, you’re leaving the industry where you’ve built up most of your work experience.
- You want to highlight specific professional skills rather than your experience.
Functional Resume Template and Examples
Here’s a functional resume template that you can copy and paste and fill in with your own information:
Functional Resume Template
1. Resume Heading
FIRST AND LAST NAME
Email: youremail@gmail.com | Phone: 895 555 555 | Address: 4397 Aaron Smith Drive Harrisburg, PA 17101 | Linkedin: linkedin.com/in/yourprofile
2. Resume Summary
Skilled [industry] professional with [# of years] years of experience. Seeking to leverage my expertise in [relevant skills] to fill your [position name] position. An intuitive worker aiming to help achieve [Company’s Name]’s goals and take on more responsibility as quickly as possible.
3. Relevant Skills
First Skill
- Include a bulleted list of accomplishments related to this skill
- Make sure you quantify (add numbers to) these bullet points
Second Skill
- List any accomplishments or responsibilities that demonstrate this skill
- Assuming you no longer perform a task, make sure you use past tense verbs to describe the experience
- Be as specific as possible. Mention the actual names of software or tools you’ve used
4. Work History
Most Recent Job Title
Employer Name / Location / Start Year – End Year
Earlier Job Title
Employer Name / Location / Start Year – End Year
5. Education
Degree Name / Major
University, Location | Start Date – End Date
6. Additional Resume Section
- Here’s where you can add any other relevant information
- For example, this section could be for any of the following: publications, languages, volunteer experience, or relevant hobbies
Here are a couple different functional resume examples that you can download and use as a reference for how your functional resume should look:
Example 1: Substitute Teacher
Substitute Teacher Resume (Text Format)
SUMMARY
- Proven track record of improving the progress of struggling students and increasing class text scores
- Recognized for ability to increase student participation and motivation in learning through engaging lessons and activities
- Certifications: Possess a Multiple Subject Teaching Credential
- Technical skills: Adept with Microsoft Office and SMART Board lesson development
- After-school Programs: Served as the assistant coach for the women’s basketball and track teams
RELEVANT SKILLS
LESSON PLANNING
- Write comprehensive reports to regular teachers regarding lessons and student progress
- Collaborate with regular teachers in developing long-term plans for struggling students, as well as designing new activities to enhance learning engagement of students
- Designed and implemented lesson plans that increased student engagement by 47%
STUDENT DEVELOPMENT
- Regularly engaged students in open discussions and other team building activities that increased class morale and created a more energized learning environment
- Effectively helped three struggling students to improve their reading ability — all three achieved grade-level targets within the first year
TEACHING
- Instruct Math, Art, and English to classes ranging between 13 and 24 students, Grades 2 to 5
- Incorporate digital technology for learning activities, including software applications and a SMART board — leading to implementation by the full-time teacher
- Adhered to strict school policies and procedures regarding students with disciplinary issues
EDUCATION
B.A. / Primary Education
San Jose State University, May 2012
National Board of Professional Teaching Standards
Multiple Subject Teaching Credential, March 2013
ADDITIONAL SKILLS
Communication (6/6)
Organization (5/6)
Problem Solving (5/6)
Patience (6/6)
Time Management (5/6)
Example 2: Customer Service
Customer Service Resume (Text Format)
RESUME SUMMARY
- Proven track record of boosting month-to-month sales figures by +10%
- Strong customer service skills: Predict, evaluate, and meet the specific needs of customers
- Interpersonal skills: Expert at getting product from the backroom to the floor in a cost-effective and timely manner
- Awarded “Employee of the Month” for consistently receiving positive customer feedback
RELEVANT SKILLS
CUSTOMER SERVICE
- Receive a +95% on customer service feedback surveys on a consistent basis by providing a friendly in-store environment
- Enhance the customer experience by providing quality assistance and in-depth product knowledge
- Educate customers on up-and-coming brands and the latest fashion trends
SALES
- Exceeded sales goals an average of 10% for 5 straight months
- Upsell customers through the recommendation of products that meet their specific needs
- Process 30+ customer transactions a day and factored sales, discounts, and promotions into the final price
MERCHANDISING
- Restock and organize new shipments of inventory in a timely manner, cutting average of 2 days off the merchandising process
- Develop and create unique displays that attract customers to a desired product
- Team worker who is able to adapt in highly dynamic and changing situations in the office
WORK HISTORY
Ulta, Manhattan, NY
(2016–2017)
Sales Clerk
GAP, Albany, NY
(2014–2015)
Sales Representative
The North Face, Albany, NY
(2012)
Retail Clerk
EDUCATION
Associates Degree/Fine Arts
Nassau Community College, Garden City, NY
– 3.77 GPA
How to Write A Functional Resume
Learn how to write a functional resume by looking at our example and reading about its six sections:
1. List your contact information
Include the following information at the top of your resume:
- First and last names
- Current job title
- Phone number
- Email address
Your name should be the largest text on the page, and typed out in a professional resume font.
If you have a LinkedIn profile or personal website related to the job you’re applying for, add it in this section.
Note that you don’t need to include your address on your resume, because recruiters can contact you over the phone or by email.
2. Write a detailed resume introduction
If you’ve been out of a job for chunks of time, a convincing resume summary is the best way to start your resume.
A resume summary provides hiring managers an insight into your professional background. It allows you to list 2-3 examples of your most relevant achievements and responsibilities at the top of your resume, either in a bulleted list or paragraph format.
Here’s an example of a strong resume summary in paragraph format:
Functional Resume Summary
Conscientious administrative assistant with 4+ years of experience providing executive-level support. Introduced inventory supply software and saved 5% in costs. Highly proficient with QuickBooks.
Additionally, check the job description to help you determine resume keywords that you can sprinkle into your resume summary.
3. Group your skills by type
If you use a functional resume format, the skills on your resume are more emphasized than your work history.
What this means is that typically the skills section of a functional resume is about the same size as the work experience section of a chronological resume.
When writing the resume skills section on your functional resume, choose at least three skills that are applicable to the job you’re applying for. For each skill, add 3–4 bullet points that prove that skill.
Additionally, adding numbers to those bullet points gives employers confidence that you can fulfill the job requirements. Include at least one bullet point with numbers for each skill to catch the hiring manager’s attention.
Here’s an example of what a functional resume skills section looks like:
Skills on a Functional Resume
CUSTOMER SERVICE
- Receive a +95% on customer service feedback surveys on a consistent basis by providing a friendly in-store environment
- Enhance the customer experience by providing quality assistance and in-depth product knowledge
- Educate customers on up-and-coming brands and the latest fashion trends
SALES
- Exceeded sales goals an average of 10% for 5 straight months
- Upsell customers through the recommendation of products that meet their specific needs
- Process 30+ customer transactions a day and factored sales, discounts, and promotions into the final price
MERCHANDISING
- Restock and organize new shipments of inventory in a timely manner, cutting average of 2 days off the merchandising process
- Develop and create unique displays that attract customers to a desired product
- Team worker who is able to adapt in highly dynamic and changing situations in the office
4. Write your employment history
The work history section of a functional resume is short. You only need to list the names of the companies you worked for, as well as each job title.
You don’t have to list your previous jobs in a specific order either, because adding employment dates for those jobs is optional.
Here’s an example of an effective work history section on a functional resume:
Work History on a Functional Resume
Ulta, Manhattan, NY
(2016–2017)
Sales Clerk
GAP, Albany, NY
(2014–2015)
Sales Representative
The North Face, Albany, NY
(2012)
Retail Clerk
5. List your relevant educational background
Unless the education section of your resume directly relates to the job you’re applying for, only include the name of your university or organization, the city and state, the degree you received, and your GPA (if it’s above 3.5).
Here’s an example of how to list your education background on a functional resume:
Education History on a Functional Resume
B.A. / Primary Education
San Jose State University, May 2012
National Board of Professional Teaching Standards
Multiple Subject Teaching Credential, March 2013
6. Highlight your professional accomplishments
If you have an award or honor related to your target position, add it to your functional resume.
Earning an award shows you’ve stood out among your peers, proving you’ll be a valuable addition to a workplace.
