RESUME SUMMARY
Performance-focused and resourceful professional with 10+ years of experience in providing consulting and implementing solutions for diverse industry clients. Proven track record in driving client success and retention by offering innovative, personalized solutions targeting specific client needs. Instrumental in leading teams and collaborating across functions to execute projects and meet critical targets.
PROFESSIONAL EXPERIENCE
Manager
Bain & Company, New York City, NY / September 2014–present
- Lead a cross-functional team of 12+ highly skilled professionals to coordinate the planning and implementation of robust solutions for large-scale accounts
- Identify clients’ needs and risks to determine suitable services and products consistent with their unique business requirements
- Manage C-level relationships with major banking industry clients, offering strategic and technical support on solution implementation and change management
- Oversee projects from planning through to roll out, ensuring timely completion of all milestones on average 7% under budget
Consultant
Oracle Software, Red Wood Shores, CA / June 2009–August 2016
- Collaborated closely with a team of 20+ consultants as well as clients to identify needs and propose customized solutions to streamline business processes
- Acted as a change agent, providing critical business insights and training to client teams to ensure successful roll-out of products
- Drove awareness and adoption of products and solutions within the company
- Enhanced company offerings by 47% by recommending product enhancements and process improvements
SKILLS
- Oracle E-Business Suite
- Enterprise Software
- Problem Solving
- Software as a Service
- Change Management
- CRM
- Negotiation
- Leadership Skills
EDUCATION
BS Business Management
Sonoma State University 2005–2009
Honors: cum laude
GPA: 3.9/4.0
AWARDS
CEO Today Awards
Best Newcomer
2011