Account Manager
Resume Sample

As an account manager, you fill a crucial role in your organization. By liaising between key clients and your company’s departments, you provide clients with a one-stop service and increase efficiency all round.

Because working with clients is the primary role of an account manager, hiring managers are looking for skilled, top-tier candidates with the right background and personality to work closely with all types of people.

Your resume—along with your account manager cover letter—are the main ways to prove that you’re a suitable candidate who can handle such work, so it’s essential that these documents are both high quality. Follow these three tips to ensure that your resume meets hiring managers’ expectations.

1. Highlight the right skills for an account manager resume

As an account manager, you liaise between clients and different departments to manage accounts, so a balance of hard and soft skills should be showcased on your resume.

Providing specific examples of your skills will prove that you have what it takes to succeed in an account manager position.

Hard skills concern things you’ve learned or certain tools and software you have experience with. For example, knowing how to use accounting software is a hard skill.

Some examples of hard skills to include on an account manager resume are:

• Intuit QuickBooks
• Microsoft Office
• Oracle E-Business Suite
• HubSpot
• Zoho

Meanwhile, soft skills relate to your personality, meaning different soft skills come more naturally to different people. Here are a few examples of soft skills you will need as an account manager:

• Adaptability
• Calmness
• Confidence
• Negotiation
• Active listening
• Communication
• Empathy
• Reliability
• Charisma
• Critical thinking

To bring attention to your skills, highlight them both in the experience section of your resume and in a separate section, like this candidate did:

Their hard skills all concern pieces of software they know they’ll have to use in the role, such as: Microsoft Dynamics, the Oracle E-Business Suite, and Intuit QuickBooks.

By contrast, their soft skills prove they can get along well with clients and represent their needs to colleagues. Active listening is vital for understanding the needs of customers, and critical thinking is essential to come up with the best solutions for them. Additionally, negotiation helps them to deliver win–win solutions for both their clients and the firm.

2. Write an attention-grabbing account manager resume summary

Spending a little extra time perfecting your resume introduction before submitting your application is a good idea, because a well-written introduction sets the tone for the rest of your resume.

A resume summary is a 3-4 sentence long paragraph at the top of your resume that briefly explains your education and work history, your greatest professional accomplishments, and how you plan on using your skills to benefit your new company.

It’s a good way to start your resume if you already have several years of work experience as an account manager and are looking for a job in the same industry.

Below is an example of what a resume summary looks like:

Notice that the candidate specifies how long they’ve been in the industry and what qualifications they have. Then, they give the hiring manager insight into what they can accomplish if they get hired.

3. Quantify your work experience

As an account manager, companies want to make sure you’re capable of keeping even the most demanding clients happy. Before hiring you, they’ll want to see concrete examples that demonstrate you’re capable of doing your job and doing it well.

The work experience section of your resume is where you show employers this information.

When writing a resume, you should provide examples of your achievements as an account manager backed up with hard numbers. Using quantification is a great way to optimize your resume because it gives your future boss some insight into the value you will bring to your new company.

Let’s check out an example of how to properly quantify your experience as an account manager:

This example is effective because it clarifies the dollar amount the candidate manages right now, indicating the size of the accounts they’re capable of managing.

Here’s another good example:

In contrast to the last example, this one instead focuses on how the candidate outperformed expectations – specifically by exceeding the sales targets set by their firm. The hiring manager learns not only that the candidate can perform their job well, but that they can help the business grow.